Help Center

Have a question? You can also reach us at info@glowkit.ca

Contact Us

Need help with something specific? Our team is here for you. Feel free to reach out anytime and we'll get back to you within 1–2 business days.

Approved refunds are processed within 5–10 business days after we receive and inspect your return.

 Contact Us About us

Shopping Information

What products does GlowKit sell?

Are your products suitable for all hair types?

How do I find the right product for my hair?

Do you restock sold-out items?

Payment Information

What payment methods do you accept?

Is my payment information secure?

Will I be charged in CAD or USD?

Do you offer discount codes or promotions?

Order & Returns

Can I cancel or modify my order after placing it?

How do I start a return?

What is your return policy?

When will I receive my refund?

Ordering from GlowKit

How do I place an order?

Will I receive an order confirmation?

How do I track my order?

What if my order arrives damaged or incorrect?