Help Center

We accept all major credit cards including Visa, Mastercard, and American Express, as well as Apple Pay and Google Pay through Shopify Payments.

Yes. All transactions are processed securely through Shopify Payments and Stripe. We do not store any card details on our end.

All prices are listed in Canadian Dollars (CAD) by default. If you are shopping from the US, your bank will convert the amount automatically at the current exchange rate.

Yes. Sign up for our newsletter to receive 10% off your first order and be the first to know about sales and exclusive offers.

Orders can be cancelled or modified within 12 hours of being placed. After that, orders may already be in processing. Contact us immediately at info@glowkit.ca if you need to make a change.

Email us at info@glowkit.ca with your order number and reason for return. We will respond within 2 business days with return instructions.

We accept returns within 30 days of delivery on most items, provided they are unused and in original packaging. Hair ties, scrunchies, and elastic bands are non-returnable for hygiene reasons. See our full Refund & Return Policy for details.

Once we receive and inspect your return, refunds are processed to your original payment method within 5–10 business days.

Browse our collections, add your favourite items to cart, and proceed to checkout. The process takes less than 2 minutes.

es. You will receive an order confirmation email immediately after placing your order. If you don't see it, please check your spam folder or contact us at info@glowkit.ca.

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can also use our Track My Order page to check your delivery status anytime.

Contact us at info@glowkit.ca within 7 days of delivery with your order number and a photo of the item. We will arrange a replacement or full refund at no cost to you.