Privacy Policy

Last Updated: May 2025

This Privacy Policy explains how GlowKit Hair Accessories ("GlowKit", "we", "us", or "our") collects, uses, and protects the personal information of visitors and customers who access our website at glowkit.ca (the "Site") or make a purchase from our store.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

  • Full name and email address when creating an account or placing an order

  • Shipping and billing address

  • Payment information — processed securely by Shopify Payments and Stripe (we do not store card details)

  • Phone number, if provided during checkout

  • Messages or inquiries submitted through our Contact page

1.2 Information Collected Automatically

  • IP address and general location data

  • Browser type, device type, and operating system

  • Pages visited, time spent on site, and referring URLs

  • Cookies and tracking pixels — including Meta Pixel and TikTok Pixel for advertising purposes

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and shipping updates

  • Respond to customer service inquiries

  • Send promotional emails and updates — you can opt out at any time

  • Improve our website, products, and overall shopping experience

  • Run targeted advertising campaigns on Facebook, Instagram, TikTok, and Google

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only to the extent necessary to operate our business, including:

  • Shopify — our e-commerce platform

  • Stripe / Shopify Payments — for secure payment processing

  • Shipping carriers — Canada Post, USPS, and courier partners

  • Meta (Facebook/Instagram) and TikTok — for ad delivery and analytics

  • Google Analytics — for site performance tracking

4. Cookies & Tracking Technologies

Our Site uses cookies and tracking technologies to improve your experience and deliver relevant advertising. These include:

  • Essential cookies — required for the site and checkout to function properly

  • Analytics cookies — to understand how visitors use our site

  • Marketing cookies — Meta Pixel and TikTok Pixel, used to show you relevant ads on social platforms

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order information is typically retained for 7 years for accounting purposes.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications at any time

  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at info@glowkit.ca.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. All transactions on our Site are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. We encourage you to review this page periodically.

11. Contact Us

GlowKit Hair Accessories

4899 Vanguard Road, Richmond, BC, Canada

Email: info@glowkit.ca

Website: glowkit.ca

 


These claw clips are the best I've ever used. My hair is super thick and most clips just snap after a week - these have held up perfectly. Genuinely obsessed.

Sarah M.
Published on 12/4/2025 Los Angeles, CA


The satin scrunchies are so gentle on my hair. No creasing, no breakage. I've tried so many brands and nothing compares. Already ordered two more sets.

Jessica L.
Published on 26/6/2025 New York, NY


Ordered the hair accessory set as a gift and my friend absolutely loved it. The packaging was beautiful and everything felt premium quality. Will definitely be ordering for myself next.

Priya K.
Published on 21/2/2026 Toronto, ON