Terms of Service

Last Updated: May 2025

Welcome to GlowKit Hair Accessories. By accessing or using our website at glowkit.ca (the "Site"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree to these Terms, please do not use our Site.

1. About GlowKit

GlowKit Hair Accessories is an online retailer of women's hair accessories, including claw clips, scrunchies, headbands, hair ties, and accessory kits. We are based in Richmond, British Columbia, Canada, and ship to customers across Canada and the United States.

2. Use of the Site

By using this Site, you confirm that:

  • You are at least 18 years of age or have the consent of a legal guardian

  • You will use the Site only for lawful purposes

  • You will not attempt to interfere with the Site's operation, security, or functionality

  • You will not reproduce, copy, or resell any content from this Site without our written permission

3. Products & Pricing

  • All prices are listed in Canadian Dollars (CAD) unless stated otherwise

  • We reserve the right to change pricing at any time without prior notice

  • Product images are for illustrative purposes and may vary slightly from the actual item

  • We reserve the right to limit quantities or refuse orders at our discretion

4. Orders & Payment

  • By placing an order, you are making an offer to purchase the selected items

  • We reserve the right to cancel or refuse any order for any reason, including suspected fraud or pricing errors

  • Payment is processed securely through Shopify Payments. We accept major credit cards and applicable digital payment methods

  • You agree to provide accurate billing and shipping information

5. Shipping & Delivery

We ship to Canada and the United States. Shipping times and costs are outlined in our Shipping Policy. GlowKit is not responsible for delays caused by carriers, customs, or circumstances outside our control.

6. Returns & Refunds

Our return and refund process is governed by our Refund & Return Policy, which forms part of these Terms. Please review it before purchasing.

7. Intellectual Property

All content on this Site — including logos, images, product descriptions, graphics, and text — is the property of GlowKit Hair Accessories and is protected by applicable copyright and trademark laws. You may not use, copy, or distribute any content from this Site without our express written consent.

8. User Accounts

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately at info@glowkit.ca if you suspect unauthorized access.

9. Disclaimer of Warranties

Our Site and products are provided on an "as is" basis. GlowKit makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of any content on the Site. We do not guarantee that the Site will be uninterrupted or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, GlowKit Hair Accessories shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products. Our total liability in connection with any order shall not exceed the amount paid for that order.

11. Third-Party Links

Our Site may include links to third-party websites for your convenience. We do not endorse or control those sites and are not responsible for their content or practices.

12. Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of British Columbia.

13. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the Site after any changes constitutes your acceptance of the new Terms.

14. Contact Us

GlowKit Hair Accessories

4899 Vanguard Road, Richmond, BC, Canada

Email: info@glowkit.ca

Website: glowkit.ca

 


These claw clips are the best I've ever used. My hair is super thick and most clips just snap after a week - these have held up perfectly. Genuinely obsessed.

Sarah M.
Published on 12/4/2025 Los Angeles, CA


The satin scrunchies are so gentle on my hair. No creasing, no breakage. I've tried so many brands and nothing compares. Already ordered two more sets.

Jessica L.
Published on 26/6/2025 New York, NY


Ordered the hair accessory set as a gift and my friend absolutely loved it. The packaging was beautiful and everything felt premium quality. Will definitely be ordering for myself next.

Priya K.
Published on 21/2/2026 Toronto, ON